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At 1Trooper, your success is our priority. Whether it’s technical assistance, product guidance, or best-practice advice, our dedicated support team is ready to help you get the most from your 1Trooper solutions.
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Contact our support team anytime to resolve issues quickly and keep your ERP secure, compliant, and running smoothly.
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Frequently Asked Questions
Q1: What is 1Trooper Risk Cloud (1TRC)?
A: 1TRC is our cloud-native platform for Oracle Cloud that unifies identity governance, access management, and risk management. It includes solutions like license management, self-service access requests, SoD monitoring, role provisioning, and automated controls testing.
Q2: What is 1Trooper Risk Services (1TRS)?
A: 1TRS provides expert advisory and managed services built on years of Big 4 audit and ERP security experience. From license optimization and SoD assessments to role remediation and OCI/OIC reviews, 1TRS helps organizations design, remediate, and sustain secure and compliant Oracle Cloud environments.
Q3: Can the suite of solutions be obtained separately?
A: Yes. Modules can be implemented independently based on your needs—for example, License Management or Self-Service Access Requests.
Q4: Does Self-Service Access Request work with Oracle RMC?
A: Yes. While we have our own SoD rulesets, our platform is flexible and can integrate with Oracle RMC or other rulesets.
Q5: What is 1Trooper’s security posture?
A: 1Trooper is SOC 2 Type II and ISO certified. Our platform and services follow the highest security standards to safeguard client data and ensure trust.